The Social Media Club Seattle meetup last night was a packed house, and a bit of a trip down memory lane for me as I got to poke around Microsoft campus again (I left almost 2 years ago, only been back three times!). Congratulations to Chris Heuer, ... Read more...

Chris Brogan wrote up a nice post (which I can no longer find…) pointing out how often he has faces on his blog – pictures of himself, blog post photos, commenter avatars, and so on. They create a tangible sense of “presence” ... Read more...

For all the serious talk about brands leveraging Facebook fan pages, discussions, and so on, every now and then it’s good to step back and remember exactly who and what Facebook originally catered to: smartass college students. To get a dose, l... Read more...

There are a ton of companies out there that try community building, but so many simply muff the execution or just don’t get it in the first place. LibraryThing, in contrast, has got it figured out. They have a load of features and programs that... Read more...

This quote from Kris Hoet, an friend of mine from when we used to work on Windows Live community projects at Microsoft, reminded me of the old notion of the accidental spokesperson in the form of the employee blogger, and how this highlights the R... Read more...